Monzo tops our bank apps poll as traditional banks lag behind
What do the banks say?
A Monzo spokesperson said: “Monzo wants to make banking easier for everyone, so we’re delighted that our customers have chosen us as their top banking app for features and great usability.”
Starling Bank founder Anne Boden said: “We created the Starling app to give our customers the best possible user experience, and money management tools such as ’round-up’ have been designed to help people feel financially empowered and in control. It’s extremely rewarding to see these features making a difference to so many people’s lives.”
Ramki Sankaranarayan, head of digital and open banking at Barclays, said: “Over six million of our customers use the Barclays mobile app and we want to keep evolving the functionality they have at their fingertips to help them manage their money easily and stay in control of their finances. It’s great to hear positive feedback from our customers, and we’ll keep listening to them to continually improve the app and build it around their needs.”
An M&S Bank spokesperson said: “We’re working on updates to our mobile app and look forward to sharing these with our customers very soon.”